Return & Refund Policy

We want you to be happy with your NEXHIDE purchase.
If you are not satisfied with your order, you may request a return subject to the conditions below.
Return Period
Customers may request a return within 14 days of receiving their order.
Returned items must generally be:
Unworn
Unused
Free from damage
Free from strong odors
With original tags attached
In original or appropriate packaging
Non-Returnable Items
Certain items may not be eligible for return, including:
Personalized products
Customized products
Items damaged after delivery due to customer use
Items that do not meet our return conditions
How to Request a Return
Contact us at:
info@nexhide.com
Please provide:
Order number
Customer name
Reason for return
Photos where relevant
We will provide further return instructions.
Refunds
After receiving and inspecting the returned item, we will notify you whether the refund has been approved.
Approved refunds will normally be issued to the original payment method.
The time required for the refund to appear in your account depends on your payment provider.
Damaged or Incorrect Orders
If your order arrives damaged, defective or incorrect, contact us as soon as possible with photographs and your order number.
We will investigate and provide an appropriate solution.
Important: If you operate in the EU, UK, or another jurisdiction with mandatory consumer-return rights, your actual policy should be adjusted to comply with those laws.